Meet Biky.ai, the sales suite you need

With Biky, you don’t just get an AI saleswoman—you get an entire sales suite powered by emotional artificial intelligence, capable of managing channels, automating funnels, nurturing leads, and measuring results with precision.

In 2025, selling is no longer just about replying to messages or sending quotes. Companies now need an intelligent, connected, and emotionally coherent sales operation.

That’s where Biky.ai comes in—the AI saleswoman that doesn’t just converse: she learns, analyzes, executes, and improves your sales processes.

The emotional artificial intelligence behind Biky

Unlike traditional bots, Biky combines conversational AI with emotional AI, meaning it understands context, tone, and user intent.

This type of AI doesn’t just automate—it creates human, empathetic, and contextual interactions.

• Its development allows responses with over 98% accuracy.
  
• It has already managed over 20 million leads and 1,000 brands in more than 15 countries.

This emotional intelligence is reflected throughout its entire suite: each module (Smartchat, Funnels, Flows, Metrics, CDP, Catalog, and Outbound) is interconnected so the sales flow remains continuous and frictionless.

Biky Smart Chat: manage all your channels in one place

The intelligent chat of our AI sellers is the heart of the omnichannel operation.
It allows you to centralize and automate conversations from WhatsApp, Instagram DM, Facebook Messenger, and web chat in a single panel.

It allows you to:

• Provide 24/7 service with automated or human responses when needed.
  
• Integrate funnels, CDP, and flows within the conversations.
  
• Assign chats to human sales reps with full context.
  
• Maintain continuity between channels, avoiding customer repetition.

Result:

Smart Chat eliminates the chaos of disconnected channels. With it, your human sales team works alongside your AI in a centralized and measurable environment.

Biky Funnels: manage the entire commercial journey

The second pillar of the suite is Biky Funnels, which lets you manage the entire sales funnel—from lead acquisition to closing the deal.

What the Funnels do:

• Automatically capture leads from your digital channels.
  
• Create SalesCards or opportunity cards with all relevant customer information.
  
• Automate actions with your AI seller, such as reminders, follow-ups, reactivation messages, or even stage changes within the funnel.
  
• Visualize customer progress at each stage of the buying process.

Benefits:

• Complete visibility of your commercial pipeline.
  
• More qualified leads (+80% thanks to our AI sellers compared to traditional bots).
  
• Automated flow that reduces time between contact and closing.

Biky Flows: automate without programming

The Flows module lets you create custom automations without writing a single line of code. Ideal for teams that want to scale processes but lack developers.

Automation examples:

• If the client doesn’t reply in 12h → send a reminder.
  
• If they abandon a cart → send a WhatsApp message.
  
• If they move to “active customer” → start loyalty sequence.
  
• If a meeting is scheduled → send a notification to the human seller.

Benefits:

• Smart automation: actions adapt to the customer’s real behavior.
  
• Operational time savings: processes that used to take hours now run automatically.
  
• Total consistency: no lead gets lost.

Biky Metrics: measure your commercial performance

What isn’t measured can’t be improved. That’s why Metrics is an essential component.
It gives you real-time reports on your team’s performance, your AI seller, and your sales channels.

You can measure:

• Number of leads generated and attended.
  
• Appointment and conversion rate.
  
• Performance by human or AI seller.
  
• Most effective lead sources.
  
• Average response time.

Among many other data points that give you a complete view of your operation’s efficiency.

Added value:

• Immediate visibility for decision-making.
  
• Continuous improvement based on real data.
  
• Integration with your CRM or BI tools for custom reports.

CDP: complete traceability of your contacts

Biky’s Customer Data Platform (CDP) allows you to unify, store, and analyze customer information. It’s the piece that turns conversations into intelligence.

What the CDP does:

• Creates a unified customer view with full interaction history.
  
• Enables segmentation of leads by behavior, source, or channel.
  
• Synchronizes data with Funnels, Flows, and Smartchat.
  
• Allows you to execute personalized, data-based strategies.

Why it matters:

In 2025, data is the fuel for intelligent sales. With Biky’s CDP, your campaigns stop being generic and become contextual, personalized, and timely.

Catalog: train your AI seller to know your offering

The Biky Catalog connects your products and services directly to your AI seller.
That way, the AI doesn’t just respond—it sells with knowledge and authority.

What it can do:

• Manage dynamic catalogs updated in real time.
  
• Link products to technical sheets, images, prices, and promotions.
  
• Train the AI to recommend products according to customer interests or profiles.
  
• Enable automated cross-selling and upselling.

Example:

A customer asks about a car model → Biky shows the technical sheet, compares versions, and offers a test drive.
In retail, it can recommend complementary or alternative products depending on availability.

Outbound: mass messaging and omnichannel campaigns

The Outbound module allows you to send massive yet personalized messages through WhatsApp, email, and SMS.

This isn’t spam—it’s targeted and segmented communication.

What you can do:

• Send promotional campaigns through multiple channels.
  
• Activate automated notifications (reminders, updates).
  
• Run remarketing campaigns based on the CDP.
  
• Measure opens, clicks, and conversions.

Impact:

• Greater reach and reactivation of cold leads.
  
• Coherent and contextual communication.
  
• Integration with Funnels and Metrics to measure real ROI.

Integrations: connect your entire ecosystem

Biky’s suite is designed to integrate easily with other business tools: Salesforce, HubSpot, Shopify, VTEX, WooCommerce, RD Station, Google Sheets, Wasi, among others.
This allows you to maintain your current infrastructure while Biky operates as the central sales brain that orchestrates your channels and data.

Global benefits of the Biky.ai suite

Implementing Biky does not mean adding just another chatbot or tool. It means integrating a complete sales strategy driven by intelligence, data, and emotional automation.

Proven results:

• +80% qualified leads compared to traditional methods.
  
• 3× more conversions in inbound and outbound campaigns.
  
• Over 30% reduction in CAC.
  
• 100% automatic CRM logging with no human intervention.

Other benefits:

• 24/7 commercial operation with no interruptions.
  
• Immediate scalability.
  
• Empathetic and personalized communication.
  
• Human team more focused on high-value closings.

With Biky.ai, you’re not hiring just a tool or an assistant—you’re hiring an AI salesperson that comes with a complete platform capable of thinking, acting, and improving your commercial operation.

From the first conversation to the final close, Biky connects channels, automates funnels, measures results, and learns from every interaction to help you sell more and better.

If your company still manages sales in silos, without AI or automation, this is your sign to evolve.