automate rpa ai keybe

RELIEVE YOUR TEAM'S OPERATIVITY AND ACCELERATE YOUR RESULTS

Keybe AUTOMATE allows you to consolidate and automate repetitive tasks of your business operation in one place. Achieve more than 50% reduction in repetitive tasks in the first weeks and focus on what really matters in your business.

Internet of Actions to optimize business

INTERNET OF ACTIONS (IoA)


Welcome to the Internet of Actions (IoA), the next phase of digital technology, where collaboration between humans and machines will go one step further and transform the way we communicate, consume, work and do business. No matter what process you have in your business, we can optimize it.

· Conversations (AI Chatbot)
· Actions
· Sequences
· Tasks
· Responses
· Notifications
· Marketing Automation

chatbot with artificial intelligence NLP NLU

AI CHATBOT


Say hello to the new front line of your customer experience, empowering businesses to provide personalized experiences at scale. Integrate your new 24/7 robot employee as the best teammate to help you receive and profile customer requests and increase the creativity, warmth and empathy of your team.

Improve your Customer Experience by reducing cost and drives revenue – while freeing live agents to have a greater impact

· Lead scoring
· Data protection
· Sales
· Customer Service
· Support & FAQ
· Payments

Natural Language Processing

NATURAL LANGUAGE PROCESSING


Natural language processing strives to build machines that understand and respond to text or voice data—and respond with text or speech of their own—in much the same way humans do.

We didn’t invent the wheel, at keybe we take the best of the best artificial intelligence engines on the market to put them at your fingertips.

Natural language processing (NLP) refers to the branch of computer science—and more specifically, the branch of Artificial intelligence or (AI) concerned with giving computers the ability to understand the text and spoken words in much the same way human beings can.

NLP combines computational linguistics—rule-based modeling of human language—with statistical, machine learning, and deep learning models. Together, these technologies enable computers to process human language in the form of text or voice data and to ‘understand’ its full meaning, complete with the speaker or writer’s intent and sentiment.

NLP drives computer programs that translate text from one language to another, respond to spoken commands, and summarize large volumes of text rapidly—even in real time. There’s a good chance you’ve interacted with NLP in the form of voice-operated GPS systems, digital assistants, speech-to-text dictation software, customer service chatbots, and other consumer conveniences. But NLP also plays a growing role in enterprise solutions that help streamline business operations, increase employee productivity, and simplify mission-critical business processes.

Natural Language Understanding

NATURAL LANGUAGE UNDERSTANDING


NLU enables human-computer interaction and we are focusing on spanish that allows computers to understand commands without the formalized syntax of computer languages. NLU also enables computers to communicate back to humans in their languages.

Our main purpose of NLU is to improve chatbots that can interact with the public without supervision in the Latin American context.

Possibilities with Natural Language Understanding are infinite and we are scaling Keybe with it.

Artificial Intelligence training

TRAINED BY A SOFT SKILLS TEAM


In a world where Artificial Intelligence is mostly being trained by Engineers and Financiers, in the first world in English. We at Keybe are betting on training generally with female sociologists, anthropologists, and linguists focusing on Latin American Spanish.

traceability protocol

DATA TRACEABILITY PROTOCOL


Our team of data scientists and our Success team have consolidated a data traceability protocol that we foster with our clients achieving strong effective results in sales and data-driven growth. By consolidating all your touchpoints in Keybe, you will be able to strengthen your data ecosystem and make better strategic business decisions.

customer relationship management

INTEGRATED WITH CRM


With Keybe CRM you manage and improve your business relationships in one place. Enrich profiles, manage all data traceability and uncover opportunities that didn’t seem so obvious before.

FEATURES:
· Deals manager
· Support manager (Ticketing)
· People Directory
· Lead Scoring
· Tracking of indicators – Creation of personalized Journeys
·  Import and registration of personas – Invitation to open an account
· Task creation – File storage
· Manage and update information
· Search filters
· Unique roles and features
· Segmentation of people by list

customer data platform

INTEGRATED WITH CDP


With Keybe CDP unify, centralize and orchestrate your customer data in one place, enriching it automatically and permanently by connecting all the data sources you have at your disposal.

When you have a 360º data ecosystem that feeds automatically with all your channels in a synchronized way, your relationship and empathy improves exponentially, detecting sales opportunities, increasing the power of your business and profitability.

The CDP Institute defines a Customer Data Platform as “packaged software that creates a persistent, unified customer database that is accessible to other systems.” Basically it’s a prebuilt system that centralizes customer data from all sources and then makes this data available to other systems for marketing campaigns, customer service and all customer experience initiatives.

“Customer Data Platforms are packaged software that helps companies solve a huge and growing problem: the need for unified, accessible customer data. Like most packaged software, a CDP reduces risk, deploys faster, costs less, and delivers a more powerful solution than custom-built alternatives…With careful planning, a CDP will provide the foundation your company needs in the years ahead to meet customer expectations for exceptional personalized experiences.”

— David Raab, Customer Data Platform Institute

AUTOMATE AND GROW

Keybe connects with hundreds of applications in the cloud, these are the most used to unleash the true potential of your team:


keybe api rest integrations
integrations keybe api rest
outbound massive messages

AUTOMATE AND JOIN THE ENTIRE SUITE

Discover Keybe’s complementary services to help you enhance your operation

CONNECT

Relationships with EMPATHY. Boost your engagement by integrating and understanding your customers in one place.

  • CRM
  • CDP
  • Data Protector (GDPR)
  • Segments Manager
  • Forms Creator
  • Cloud Profile (IDaaS)
  • Authenticator
  • Access Control Management
  • Timeline Management
  • Data Traceability
Learn more >

CHAT

OMNI-CHANNEL conversations. Empower your sales force by connecting it to all your channels in the smartest way.

  • Multi Agent
  • Auto Assignment
  • Agent transfer
  • Fast responses
  • Opening hours
  • Monitoring
  • Advanced Analytics
  • Advanced configuration
  • Data Traceability

Available channels:

  • WhatsApp
  • Facebook
  • Instagram
  • Telegram
  • Gmail
  • SMS
  • Chat Web
Learn more >

OUTBOUND

PROACTIVE messages and notifications. Strengthen a massive engagement with segmented and automated communications.

  • Auto segments
  • Automated campaigns
  • Programmed campaigns
  • SMS
  • Email
  • WhatsApp
  • Push notifications
Learn more >
keybe cdp journey
customer journey with keybe

UNDERSTANDING YOUR CUSTOMER JOURNEYIS WHAT IT'S ALL ABOUT

Keybe helps you manage and understand your customers' lifecycle, when you put people first with empathy and understand every step of their journey, you can increase the power of your strategies:


+2M


PEOPLE CONNECTED AND PROTECTED in omni-channel connections with GDPR and LATAM Habeas Data Protection Standards

+25%


SALES CONVERSION in conversational channels based on an omni-channel strategy complementing all your commercial strategies

+50%


OPERATIVE TIME REDUCTION Integrating hundreds of apps into a single platform for automated and improved customer service

+100%


TRACEABILITY AND PROTECTION of information with the history of everything that happens in your sales and your service

logo keybe omnichannel

OMNI-CHANNEL SALESIS THE NEW NORMAL

Keybe takes your business further, faster, and more successfully with artificial intelligence and machine learning-based tools in the cloud that you can start using today without the need to know programming.

We are dedicated to closing the gap between brands and people with EMPATHY by ensuring that both have the most concise context possible to improve relationships and increase perceived value.

SOME OF OUR HAPPY CLIENTS

Every day, we are helping to build more EMPATHY for people who engage with:


happy clients
keybe happy clients

With the support of:


With the support of:


keybe omnichannel sales

Get started with Keybe today

Keybe simplifies the way you relate to thousands of people at once, transform your sales and service, and consolidate all your communication channels in one place.

LET'S START