DON’T FALL FOR THE AI AGENT TREND!

¿Te gustaría seguir recibiendo artículos como este?

By: Juan Diego Santana

Hey, you!

I’ve got news for you…

AI Agents Are Just a Trend | Keybe
AI Agents Are Just a Trend | Keybe
AI Agents Are Just a Trend | Keybe

That’s right, AI Agents are the “bots” of 2025. Sure, they may seem impressive and provide more information than a traditional bot that works based on simple logic and options.

But let’s be honest—we’re in 2025. Technology is advancing at lightning speed, and every year a new tech product emerges, promising transformation and revolutionary changes. More often than not, these turn out to be media hypes rather than truly functional tools.

Now, it seems like everyone has (or thinks they need) a ChatGPT plugged into their sales processes and conversational channels, claiming to be at the forefront of AI. But no, that doesn’t automatically turn their system into an “AI Agent,” as many believe.

Let’s be less impressed and more critical!

A visually appealing character created in Midjourney, with a humanized voice and connected to AI like ChatGPT to answer questions and suggest products, is undeniably impressive. But calling this an “AI Agent”? I don’t think so.

Today, tools like email, WhatsApp, and social media already come with free AI assistants. Giving this technology a nice face doesn’t make it an agent. They’re still AI Assistants, acquiring different features based on the knowledge they’re trained with.

Yes, they’re great tools for individuals and businesses—but let’s not mix up the terminology.

Let’s Call Things by Their Name

Some may not like it, but being precise with terms is essential. If you’re still unsure, here’s a breakdown:

AI Assistant

  • Definition: Designed to help users with specific tasks, answer questions, or provide support in predefined contexts.
  • Focus: Facilitates user interaction by handling queries, searches, task scheduling, and structured data management.
  • Examples: Siri, Alexa, Google Assistant, ChatGPT.
  • Functionality: Reactive—responds based on user instructions.

AI Agent

  • Definition: An autonomous system that operates in an environment to achieve specific goals through decision-making and action execution.
  • Focus: Designed to make independent decisions based on rules, continuous learning, or simulations.
  • Examples: Video game agents, autonomous robots, automated trading systems in financial markets.
  • Functionality: Observes its environment, processes information, and acts proactively without direct user intervention.

AI Salesperson

  • Definition: Specifically designed to fulfill a salesperson’s role—interacting with customers, identifying needs, offering products or services, and closing sales.
  • Focus: Optimizing sales processes, enhancing customer experience, and increasing conversions through personalized interactions.
  • Main Functions:
    • Answering questions about products or services.
    • Recommending products based on preferences.
    • Negotiating prices or promotions.
    • Processing orders and guiding customers through purchases.
    • Conducting post-sale follow-ups.
AI Agents Are Just a Trend | Keybe

Key Differences

Aspect AI Assistant AI Agent AI Salesperson
Purpose Assists users with generic or specific tasks. Operates autonomously in an environment to achieve a goal. Closes sales and improves customer experience.
Autonomy Reactive—depends on user requests. Autonomous—makes its own decisions. Hybrid—can be reactive (answering questions) and proactive (recommending products).
Specialization Generalist (wide range of tasks). Varies by agent domain. Highly specialized in sales and customer service.

An AI Salesperson combines the capabilities of an assistant (user interaction) with those of an agent (decision-making and proactivity). However, it is specifically designed to maximize sales and customer satisfaction in a commercial setting.

In other words: YOU DON’T NEED AN AI AGENT—YOU NEED BIKY!

Why is BIKY Different?

BIKY is the first AI SALESPERSON with personality and over 99% accuracy in its information, boosting sales teams up to three times. And yes, it also has features like:

  • Interpreting and sending voice messages in multiple languages.
  • Human-like appearance and tone of voice.
  • Autonomous responses based on Deep Learning and generative AI.
  • Automated scheduling.

But what truly sets it apart is its integration with a SMART CHAT designed for commercial use, covering 100% of your sales journey:

  • Lead prospecting from Meta ads and other digital channels.
  • Personalized, immediate customer support.
  • Scheduling, conversation assignment, or closing sales as needed.
  • Creating opportunities in your sales funnel.
  • Triggers and automated actions integrated with your e-commerce.
  • Outbound campaigns via WhatsApp, email, or SMS.
  • Precise operational metrics (time and money).
  • Omnichannel and multi-agent capabilities to connect all your sales lines and teams while maintaining full traceability.
  • Seamless integration with top digital tools like HubSpot, Vtex, Shopify, WooCommerce, RD Station, Google Sheets, and Salesforce.
AI Agents Are Just a Trend | Keybe

For this reason, BIKY isn’t just another “AI Agent”—in fact, it’s not just an AI salesperson.

BIKY IS THE BEST AI SALESPERSON YOU CAN HIRE FOR YOUR SALES TEAM!

And it’s not just us saying it—over $1 million in revenue in 2024 from clients across seven countries on different continents proves it, including:

AI Agents Are Just a Trend | Keybe

So, the next time someone tells you that AI Agents are the big tech news of 2025, tell them it’s just a passing trend.

BIKY IS THE FUTURE—AND YOU NEED TO BE PART OF IT!

Hire BIKY today.

 

¿Te gustaría seguir recibiendo artículos como este?

You might also be interested in

Plan Your AI Budget for 2025 | Keybe Articles

Why Is It Crucial to Budget for Artificial Intelligence in Sales by 2025?

Discover how an AI sales agent outperforms traditional sales tools, ensures personalization, and meets the expectations of modern customers.
AI Sellers with Personality: Humanized Technology | Keybe Biky Articles

From the DISC System to AI Sellers with Personality: Integrating Empathy into Technology

Discover how AI and the DISC system create virtual sellers with empathy and personalization, revolutionizing the customer experience.
Improve Automotive Sales with Follow-Up | Keybe Articles

Timely and Consistent Follow-Up: The Key to Automotive Sales

Discover how speed and personalization in customer follow-up can boost sales in automotive businesses.
After-Sales: A Major Opportunity in the Automotive Industry (and How the Biky Method Strengthens Customer Relationships) Articles

After-Sales: A Major Opportunity in the Automotive Industry (and How the Biky Method Strengthens Customer Relationships)

Discover how after-sales strengthen customer relationships and maximize revenue for dealerships and repair shops with the Biky Method.
How to Be a Leading Business in 2025 hiring an IA salesperson Articles

How to prepare your company to be competitive in 2025

Discover the key objectives every business must adopt to stay competitive in 2025
Mistakes to Avoid in Your Business in 2025 | Keybe.ai Articles

What Will Businesses Regret from 2024, and How Can You Avoid It in 2025?

Discover the mistakes businesses regretted in 2024, and learn how AI and technology can help transform your sales in 2025
How to Measure the ROI of AI in Sales and Marketing | Keybe Articles

How to Measure the ROI of AI in Sales and Marketing

Discover how to calculate the ROI of artificial intelligence in sales and marketing with clear KPIs, automation, and strategy optimization.
Low Competition in AI for Automotive Sales in LATAM: Biky.ai's Early Advantage Artificial Intelligence

Low Competition in AI for Automotive Sales in LATAM: Biky.ai’s Early Advantage

Emerging AI Market in Automotive E-commerce The Latin American automotive industry, especially in Mexico, is rapidly digitizing its sales processes. According to the Mexican Association of Automotive Dealers (AMDA), 60% of new ...