Shopify

Bidirectional Contact Synchronization

Sync contacts between Shopify and Keybe.

Shopify

Contact Creation

The integration allows for the automatic creation of a new contact or customer when it is created in Keybe.

NOTE: There is no contact update connection. If a contact is updated in one platform, it will not sync to the other.

Shopify

Sending Confirmation Messages

When a purchase is completed, a WhatsApp confirmation message is triggered.

Shopify

Sending Abandoned Cart Reminders

If a customer abandons their cart, a WhatsApp reminder is sent.

Shopify

Shipping and Tracking Notifications

Automatically send notifications when an order is shipped or in transit.

Shopify

Synchronized Product Catalog

Products are imported from Shopify’s database and automatically updated every 24 hours.

NOTE: If a product’s name is modified in either Keybe or Shopify, the next 24-hour synchronization will create a new product instead of updating the existing one, as synchronization is based on product name rather than ID.