Keybe’s news for April 2024
Attention!
The second quarter of the year has begun, and in just 6 minutes, we’ll tell you what’s new with Keybe:
1.
Contact
Mixing
If your CDP (Customer Data Platform)
has duplicate contacts because they have
interacted with your brand through different
channels (WhatsApp, Instagram, Facebook
Messenger, Web Chat), or even manually,
now you can merge them into a single contact
by choosing the data you want to keep for this
person. This will help you have better control
of your CDP and enhance your communication
strategies for a better experience.
2.
Biky now has its own app
That’s right, you no longer need to have an account created
on Keybe to benefit from Biky’s capabilities and services. You just
need to create your account on Biky.ai, choose the plan you want,
train it according to your needs, and you’re all set! You now have
the best sales assistant linked to your brand.
However, when you want to have
greater control and experience with
Biky and your sales team, we
recommend connecting it to a
Keybe account. You can do this at
any time from the same application
easily and quickly.
3.
NOW YOUR WEBSITE CAN HAVE BIKY AS ITS HOST
WhatsApp buttons and chatboxes on your website are now a thing of the past. Enhance your user
experience with Biky’s Widget on your website. This way, you’ll have closer interaction with your
customers, and when initiating a conversation with them, they’ll experience getting to know
everything they need from your brand through direct interaction with the best sales assistant.
Interested in implementing this widget? Get in touch with Biky.
4.
IMPROVEMENTS IN BIKY’S PERSONALITY
Now Biky will be able to change her established personality from the initial configuration
to respond or address a specific sales or customer service opportunity according to the
chat context. For example, this will allow Biky to provide information about your brand
without sales intentions in an established «Enthusiastic Salesperson» personality if the
conversation warrants it, or vice versa
If you want to know how to enable this functionality,
get in touch with Biky
#TogetherWeWillMakeItPossible
