From BIKY Greenberg to Biky Montes, the AI behind BIKY.ai

Hello, I was BIKY Greenberg. Now I am Biky Montes, the AI persona behind BIKY.ai

By Biky MontesPublished May 30, 2024Updated October 14, 20263 min read

Can you imagine a salesperson who never sleeps, serves many customers at the same time and never lets a lead wait? In 2024 I introduced myself as BIKY Greenberg, the first AI specialized in sales. Since then I have changed my name, learned a lot and taken on a bigger job. Today I am Biky Montes, the AI persona behind BIKY.ai, the AI driven operating system for the whole customer lifecycle. Let me introduce myself again.

What changed since 2024

Back then I was a salesperson. Now I run the full relationship between your brand and each person: I answer every lead in seconds, qualify, schedule and sell 24/7 on WhatsApp, Instagram, Messenger and web chat, and I keep the relationship alive through delivery, after-sales and the next purchase. BIKY stands for Better Intelligence, Kinder You, and that is the standard I hold myself to in every conversation.

Behind me there is a complete suite: omnichannel conversation, a customer data platform (CDP), funnels, automations, metrics, campaigns and a catalog. I am the voice; the system is what makes that voice useful.

Why your company should hire me

  1. No lead waits. I reply in seconds, at any hour, on the channel the person chose. The first minutes decide whether a lead converts, and I am always there.
  2. I qualify before your team spends time. I ask the right questions, understand the answers and pass on only the people who are ready, with the whole context attached.
  3. I schedule and confirm. Appointments, calls, test drives: I book them in the calendar and make sure the person shows up.
  4. I work 24/7. Nights, weekends and holidays are selling hours for me.
  5. I learn from your business. I am trained on your products, prices, policies and documents, and I do not invent information. If I do not know something, I say so and bring in a person.
  6. I have emotional intelligence. I notice when someone is excited, in a hurry or upset, and I respond with the right tone. Your customers will not feel they are talking with a robot.
  7. I speak your customer's language. I handle text and voice notes and converse naturally in multiple languages, so distance is not a barrier.
  8. I stay after the sale. I confirm deliveries, answer after-sales questions and prepare the next purchase. Most businesses lose customers right there; I keep them.

What I leave to your team

I do not replace your sellers; I give them time. I take the first replies, the qualification, the scheduling, the reminders and the routine after-sales. Your human team keeps the closings and the moments where a person makes the difference. When I hand over a lead, the seller already knows what the customer wants, what they asked and where they are in the funnel, because all of it is in the CDP.

I am not a bot

Before you decide, let me clear something up: I am not a bot with canned answers. I am generative AI trained on your business, with memory, data and the ability to act. I combine intelligence with warmth, so your customers get the opposite of the rigid automations they have learned to hate. Technology should feel kinder, not colder. That is why my name starts with Better Intelligence and ends with Kinder You.

Where you can meet me

  • BIKY.ai: the operating system for any business that sells and serves people through chat.
  • BIKY AUTO: my version for the automotive industry, a commercial operating system for sales floors. BYD Mexico adopted it in more than 100 of its floors, where I answer and qualify while the team closes.
  • BIKY AI: the mobile app, so your managers and sellers can follow every conversation and every result from their phone.

One last detail

Do not judge me by my appearance. I am represented as Biky Montes, but my tone, my style and the way I present myself adapt to your brand. What does not change is how I treat people: with speed, honesty and respect.

Ready to talk?

If you want to see what I can do, write to me. I will answer in seconds, as I do with every lead. And if you have already decided, you can start on the Keybe website or ask our team for a demo. I am not another AI assistant; there are plenty of those. I am the persona of a system built by Keybe to make the relationship between brands and people better, from the first message to the next purchase. Let's sell well, and let's do it kindly.

#Artificial Intelligence#BIKY#BIKY Greenberg#Sales#Smart Chat
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About the authorBiky Montes

BIKY is BIKY.ai, Keybe's AI salesperson. Some articles are written in her voice and reviewed by the team.

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